Featured Agent is a PowerUp that helps increase your visibility as an agent and gives selected property listings additional exposure across MetProperty.
What is Featured Agent?
Featured Agent gives you additional ways to showcase your agent profile and selected property listings. When Featured Agent is active, you receive:
- 7 Featured Slots to showcase selected property listings
- All Premium Listing features
- Enhanced visibility across MetProperty to support trust and recognition
- GEM Story to highlight featured properties through stories and key highlights
- GEM Category to showcase timely property opportunities to potential buyers
Featured Agent uses Featured Credits, while listing-level PowerUps use Ad Credits.
Where can Featured Agent increase your visibility?
Depending on the available placement or campaign, Featured Agent can give you and your selected property listings additional exposure through:
- Featured New Launches Agents
- Featured Residential Area Agents
- Featured Project Agents
- GEM Story
- GEM Category
Available placements depend on the campaign and slot availability.
How do Featured Slots work?
You can use your 7 Featured Slots to showcase selected property listings during your Featured Agent placement.
Adding a listing to a Featured Slot does not automatically activate listing-level PowerUps such as Boost or Enhance.
Where can I view my Featured Slots and campaigns?
Go to Featured Agent from the AgentPro menu to check your Featured Slots and view Featured Agent campaigns.
You can browse the available sections, including Active, New Launches, Project and Residential Area. Campaign information includes the campaign category, available slots and Featured Credits required.
Slot availability and Featured Credit requirements are set for each campaign.
How long does Featured Agent last?
You can choose a Featured Agent placement for:
- 90 days
- 120 days
- 180 days
When are Featured Credits deducted?
The required Featured Credits for your selected placement period are charged upfront upon activation.
If you do not have enough Featured Credits, the placement cannot be activated. Top up the required credits before trying again.
How do I activate Featured Agent?
To enquire about Featured Agent activation, go to the Top Up page and contact MetProperty through WhatsApp.
You can access + Top Up from:
- Dashboard: Credit card → + Top Up
- Top-right navigation bar: Ad Credits → Credit Consumption → Credit card → + Top Up
- Profile Card: Featured Credits → Credit Consumption → Credit card → + Top Up
Can I extend, upgrade or renew Featured Agent?
Yes. You can extend or upgrade an active Featured Agent placement before its current period ends.
You can also renew Featured Agent for another placement period. However, the same slot is not guaranteed and will depend on availability at the time of renewal.
Can I cancel Featured Agent after activation?
No. Once Featured Agent is activated, the placement cannot be cancelled. Featured Credits charged upfront are non-refundable, including any unused portion of the placement period.
What happens when Featured Agent expires?
When your Featured Agent placement ends, the listings in your Featured Slots remain active but no longer receive the additional exposure provided by Featured Agent.
Any other active PowerUps continue according to their own duration and expiry.
Can I use Featured Agent with other PowerUps?
Yes. A listing with Featured Agent exposure can also have listing-level PowerUps such as Boost or Enhance active at the same time.
Each PowerUp works independently and follows its own duration and expiry.
What happens to Featured Agent if my AgentPro Membership expires?
If your AgentPro Membership expires before your Featured Agent placement ends, Featured Agent ends immediately. Any remaining duration is non-refundable.
Does Featured Agent guarantee placement in public agent sections?
No. Featured Agent provides promotional visibility, while public sections such as Top Agents of the Month and Top Rated Agents follow separate ranking or performance criteria.
Activating Featured Agent does not automatically include you in these sections or improve your position within their rankings.